SMS Terms & Conditions

Effective Date: January 1, 2025

Terms of Service: www.eneref.org/terms-and-conditions

Privacy Policy: https://eneref.org/privacy-policy/

By voluntarily providing your mobile phone number through our web forms or other direct communication channels, you agree to receive SMS text messages from Eneref Institute strictly in response to your specific inquiry. These communications are non-promotional and limited only to the information you requested, such as access to an Eneref Report or clarification regarding an Eneref initiative.

We do not send marketing or promotional messages.

We do not share or sell your contact information.

We only text individuals who contacted us first.

Typical messages may include:

• Delivery of an Eneref Report requested by you

• Follow-up on a specific inquiry initiated by you

• Clarification regarding an Eneref campaign, initiative, or report

Messaging frequency may vary based on the nature of your request.

Message and data rates may apply depending on your mobile plan.

You can opt out of SMS communications at any time by replying STOP to any message.

For help, reply HELP or visit www.eneref.org.

For full terms, visit www.eneref.org/terms-and-conditions.

For our privacy practices, visit www.eneref.org/privacy-policy.

1. SMS Consent Communication:

Phone numbers collected through our SMS consent process are never shared or sold to third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive SMS messages from Eneref Institute, you may receive non-marketing messages related to the following:

• Delivery of a requested Eneref Report

• Follow-up on a specific inquiry you initiated

• Clarification regarding an Eneref campaign, initiative, or report

Example message:

“Hi, here’s the link to the Eneref Report you were asking about: https://eneref.org/sunroom. Reply STOP to opt out.”

3. Message Frequency:

Message frequency may vary depending on the nature of your request.

You may receive up to 2 SMS messages per week, limited to your specific inquiry.

4. Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on your mobile carrier. These charges may vary if you are roaming or outside your carrier’s standard coverage.

5. Opt-In Method:

You may opt in to receive SMS messages from Eneref Institute by voluntarily texting us first at +1 202-221-8440 or by agreeing to the SMS disclosure on our website at https://eneref.org/terms-conditions/.

This is the only context in which we send SMS replies. We do not initiate conversations or send promotional content.

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time by replying STOP to any SMS message from us. Alternatively, contact us directly at helllo@eneref.org or call +1 202-221-8440 to request removal from our messaging list.

7. Help:

If you experience any issues, reply HELP via SMS or visit https://www.eneref.org for assistance.

8. Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out anytime by texting STOP.

• For help, text HELP or visit our Privacy Policy and Terms and Conditions.

• Message frequency may vary.